Luxe Skin Studio
Luxe Skin was generating leads from Instagram but converting fewer than 15% into actual consultations. The team was spending hours manually following up with people who'd gone cold. Revenue had plateaued despite increasing their ad budget.
We rebuilt their lead capture infrastructure with treatment-specific landing pages, implemented a 60-second SMS follow-up system, and layered in a 14-day automated nurture sequence. Simultaneously, we repositioned their content strategy to attract higher-intent patients and reduce tire-kicker inquiries.
Consultation bookings increased 247% within 60 days. Conversion rate from lead to booked consult went from 15% to 54%. The owner reported spending 70% less time on manual follow-up while handling 3x the volume.